IT and Internet
£25 per
Job Type:

IT Operations Specialist

IT Operations Specialist


£25 limited

12 months



We are looking for candidates with the following skills and experience:

Education to degree level or with relevant experience.

Engineering / IT background preferred.

Passionate about new technologies and trends.

Experience of Agile/DevOps preferred.

Experience of working in a multi-cultural/large organisation.

Good understanding of PLM Landscape.

Strong stakeholder management.

English language at negotiation level, other languages would be an advantage.


Description of the jobs

This is an exciting opportunity to define and develop the new process, ways of working and offer a chance for you to develop both your technical and organisational skills on a wide spectrum of new and upcoming technologies.


Your main tasks and responsibilities will include:

Transform Operational activities to improve business value and maximise Return on Investment (ROI) of new digital services as they are implemented at the company.

Actively participate in defining the role of Support Activities to suit changes in the way tools and applications are delivered i.e. Scaled Agile Framework(SAFe), DevOps

Managing incidents & communication related to Extended Enterprise, Validating changes to the Extended Enterprise(EE) landscape and be the Focal Point to the business for all things related to EE incident management

Provide consultancy on PLM support topics and organise special support activities ie. (Out of Hours Support)

Work closely in multi-functional teams(MFT) supporting solution development (Agile Release Trains- ART) to ensure that operational factors are taken into account.

Be open minded and eager to seek and promote innovative ideas to improve the way "support services" are delivered (new generation & disruptive technologies) and improve customer experience at all levels.

Analyse and compare transnational processes with an aim of learning "best practices" and champion harmonization in an Agile way.

Provide technical expertise to the business, support Functional Experts evolution, build informal teams and cooperate with stakeholders.

Be a flexible team player with excellent oral and written skills within a diverse and multi-cultural environment.

This role will involve some travel for business and as such you must be able to travel accordingly.



For more information please contact John Paul at Protec Technical Ltd.


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